Saint John Home Show· Mar 14–16 · TD StationFredericton 55+ Expo· Apr 5 · Capital Exhibit CentreMoncton Seniors Fair· Apr 22 · Avenir CentreBathurst Wellness Day· May 10 · K.C. Irving CentreSaint John Home Show· Mar 14–16 · TD StationFredericton 55+ Expo· Apr 5 · Capital Exhibit CentreMoncton Seniors Fair· Apr 22 · Avenir CentreBathurst Wellness Day· May 10 · K.C. Irving Centre
Monitored 24/7 in Canada

Help at the press of a button - anytime, anywhere.

Care Call New Brunswick is a locally owned medical alert service. One press connects you to a real, trained Canadian operator - at home, in the garden, on the road.

Trusted by New Brunswick families
Starla and Thorsten, founders of Care Call New Brunswick.

Our story

Built by a New Brunswick couple who needed it for their own family.

We're Starla and Thorsten. After losing a loved one to a stroke that might have been survivable with faster help, we searched for a medical alert system we could truly trust. We couldn't find one - so we brought one to New Brunswick.

We wear it every day. We answer the phone ourselves. And we believe peace of mind shouldn't come from an overseas call centre.

Read our full story

Simple. Reliable. Easy to use.

Designed for real life - not a manual.

Simple

One button. No apps, no setup, no learning curve. Press it and help is on the way.

Reliable

4G LTE cellular and built-in GPS. Works at home, in the garden, on a walk - across Canada.

Easy to use

Comfortable to wear. Charge every 1–2 weeks. Trained operators in Canada answer every call.

Loved across New Brunswick

What families are saying

"We sleep better knowing Mum can reach a real person in seconds."

- Heather, Moncton

"I garden, I walk to the wharf, I don't think about it. It just works."

- Doreen, Saint John

"Starla and Thorsten are the real deal. They actually answer the phone."

- Greg, Fredericton

Local & trusted

Proudly serving New Brunswick and all of Canada.

From Bathurst to Saint Andrews - and right across the country - Care Call connects to a 24/7 monitoring centre staffed by trained Canadian operators. No overseas call centres. No scripts. Just real people, ready to help.

  • · Local family-owned business
  • · 24/7 monitoring in Canada
  • · Coverage anywhere on the cellular network
Map of Canada with New Brunswick highlighted and a red maple leaf.

Frequently asked questions

Plain answers to the questions we hear most.

A small, easy-to-wear device - a wristband or pendant - that connects you to a live, trained emergency operator at the press of a button, 24 hours a day, anywhere in Canada.

Take two minutes. Find peace of mind.

Answer a few simple questions and we'll tell you if a Care Call medical alert is right for you or your loved one.